Keep in mind, as soon as
the first delivery attempt fails, our shipping partners will contact you to
reschedule the delivery. However, if in the next 2 attempts as well, the
delivery partner still fails to deliver for the above-mentioned reasons, then
the order shall be sent back to us and marked as RTO.
To prevent this from
happening, we request that you answer calls from delivery partners and in case
the order is undelivered on the first attempt, please respond to the delivery
partner messages to reschedule the delivery.
If it so happens that your order has
been RTO’ed without the proper attempts, you can reach out to us on any of the support channels(Call/Email) and we will
be glad to help you further to ensure you receive your order.